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Step 8: Replace the ink cartridge with a new ink cartridge.Step 7: Check the ink cartridge warranty.Step 5: Clean the cartridge contacts again.Step 4: Remove and reinsert the cartridges again.Step 2: Remove, inspect, and reseat the cartridges.Step 1: Make sure the cartridges are compatible.( HP Printers - 'Incompatible Ink Cartridge' or 'Ink Cartridges Missing' Error Displays) by following instructions from the section “ Step 1: Reset the printer” Please perform a hard reset on the printer from this link.Did you clean the ink cartridges and check again?. To assist you with accurate information I would require more information regarding this: I take it as a privilege to share this platform with you. You’ve done an excellent job of diagnosing the issue from your end. HP Instant for visiting the HP community. A very good day to you! I read the post regarding issues with the incompatible cartridge errors or the cartridge not being recognized.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
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